Return Policy

Last updated: September 3, 2026

At Claryfy we want you to shop with confidence. If something isn't right,
here's exactly how it works.

30-DAY RETURNS

You have 30 days from the day your order is delivered to request a return.

To qualify, the item must be:
  Unused and in its original packaging
  Returned with proof of purchase — your order number or receipt

Every item we sell can be returned under these conditions. Nothing is
excluded.

Please contact us before sending anything back. Items returned without a
return request first may not be accepted.

RETURN SHIPPING

You pay return shipping when you change your mind or the item isn't what you
expected.

We pay return shipping when the item arrives:
  Damaged
  Defective
  Incorrect — you received the wrong item

If your item arrives damaged, defective or incorrect, email us within 7 days
of delivery with clear photos and we'll sort it out. We'll cover the return
or send a replacement, whichever you prefer.

HOW TO START A RETURN

Email support@getclaryfy.com or use our contact page at
getclaryfy.com/pages/contact and include:

  Your order number
  The reason for the return
  Photos, if the item arrived damaged or wrong

We answer every email within 24 hours and will tell you how and where to send
the item.

YOUR REFUND

Once we receive your return and check it, your refund goes back to your
original payment method within 5 to 10 business days.

Depending on your bank, it can take a few extra days to show on your
statement. That part is out of our hands.

Return shipping costs are not refunded, unless the item was damaged,
defective or incorrect.

EXCHANGES

We handle exchanges case by case. Email us with your order number and what
you'd like instead, and we'll tell you whether we can swap it.

If we can't, the fastest route is to return the item for a refund and place
a new order.

QUESTIONS

support@getclaryfy.com

We answer every email within 24 hours.