Privacy policy
Last updated: September 3, 2026
Claryfy ("we," "our," "us") runs the online store at getclaryfy.com. This
policy explains what personal information we collect, why we collect it, who
we share it with, and what control you have over it.
If anything here is unclear, email support@getclaryfy.com and we will answer
within 24 hours.
WHAT WE COLLECT
When you buy something:
Your name, email address, shipping address, billing address, and phone
number if you give one.
What you ordered, and any returns or exchanges.
Your payment is handled by our payment providers. We never see or store
your full card number.
When you visit the site:
IP address, browser and device type, pages viewed, and how you reached us.
Cookies and similar tracking, described below.
When you contact us:
Whatever you write in your message, and your email address.
When you sign up for emails:
Your email address, and whether you open or click what we send.
WHY WE USE IT
To take payment, fulfil your order, and get it to your address
To email you about your order and answer your questions
To handle returns, refunds and damaged items
To show ads and measure whether they work
To send marketing emails, only if you signed up
To spot fraud and protect the store
To meet tax and accounting obligations
WHO WE SHARE IT WITH
We do not sell your personal information.
We share only what is necessary with the service providers that make the
store work:
Our email marketing provider, which receives your email address only if
you signed up.
Our order tracking provider, which receives your order and tracking
numbers.
Advertising platforms, which receive activity on our site such as viewing
a product, adding to cart and completing a purchase, so we can measure our
ads and show relevant ones. Under some state laws this counts as "sharing"
for targeted advertising, even though no money changes hands. You can opt
out — see Your Choices below.
We may also disclose information if the law requires it, or to protect our
rights and prevent fraud.
COOKIES AND TRACKING
We use cookies and similar technology to keep your cart working, remember
your preferences, understand how the site is used, and measure our ads.
You can block or delete cookies in your browser settings. Parts of the store,
including checkout, may not work properly if you do.
INTERNATIONAL TRANSFERS
Some of our service providers operate outside the United States. When you
place an order, the details needed to ship it may be transferred
internationally. We only send what is needed to deliver your package.
HOW LONG WE KEEP IT
Order records are kept for as long as we need them to handle returns, answer
questions, and meet tax and accounting rules — normally seven years.
Marketing email records are kept until you unsubscribe.
Support emails are kept for two years.
YOUR CHOICES
Unsubscribe from marketing at any time using the link in any email we send.
Opt out of ad tracking through your browser settings, your device's ad
settings, or the ad preferences of the platform showing you the ad.
Ask us for a copy of the information we hold about you.
Ask us to correct anything that is wrong.
Ask us to delete your information, unless we are required to keep it for
tax or legal reasons.
Depending on where you live, you may have additional rights under laws such
as the CCPA or GDPR. Email support@getclaryfy.com and we will handle your
request. We will not treat you differently for exercising these rights.
CHILDREN
Our store is not intended for children under 13, and we do not knowingly
collect their information. If you believe a child has given us information,
email us and we will delete it.
SECURITY
Payments run over encrypted connections and are handled by our payment
providers, not by us. We take reasonable steps to protect the information we
hold. No method of storage or transmission is completely secure, and we
cannot promise absolute security.
CHANGES
We update this policy when our store or the law changes. The date at the top
shows the last update. Continuing to use the store after a change means you
accept the updated policy.
CONTACT
Claryfy
United States
support@getclaryfy.com
We answer every email within 24 hours.